RBS investor group accepts offer to end lawsuit over 2008 cash call

LONDON (Reuters) - A group representing Royal Bank of Scotland investors has accepted an out-of-court deal to settle a lawsuit that aimed to call disgraced former CEO Fred Goodwin to account over a 12 billion pound ($15 billion) cash call in 2008.

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M&S offers Dropit’s store-to-door delivery service

Marks & Spencer has collaborated with the British store-to-door delivery platform Dropit, which provides a courier service for shoppers in London’s West End. Now, customers from Marks & Spencer who don’t want to carry their bags home, instead can have them delivered at their place whenever they want. Marks & Continue reading

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Zalando will open its first Nordic fulfillment center this year

Zalando is ready to conquer the Nordic region. The online fashion platform successfully completed its location search and will open its first Nordic fulfillment center in Sweden later this year. The fulfillment center will be built in Brunna, near Stockholm, and is meant to meet the demand of its customers Continue reading

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Investigators search Ukrainian offices of Russia’s Yandex

KIEV/MOSCOW (Reuters) - Ukraine's State Security Service (SBU) raided the local offices of Russia's top search site Yandex on Monday in an operation that SBU spokesman Olena Gitlyanska said was part of a treason investigation.

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Popular Chinese lesbian dating app removed from internet

BEIJING (Reuters) - A popular Chinese dating app for lesbians has been shut down, along with its website and main social media account, just as the gay community celebrates Taiwan's decision giving same-sex couples the right to marry, a first for Asia....

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British Airways flights returning to normal after damaging IT collapse

LONDON (Reuters) - British Airways was operating most of its flights from London's two largest airports on Monday after a computer system failure stranded thousands of passengers over a holiday weekend and turned into a public relations disaster.

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A computer failure at British Airways causes chaos

BRITISH AIRWAYS usually relishes the spring bank-holiday weekend, as families take advantage of the extended break to jet off somewhere pleasant. This year's won't end soon enough for the airline. A catastrophic computer failure on May 27th grounded ov...

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IDG Contributor Network: Self-checkout: What shoppers want to do is rarely what they end up doing

One of the first things retail executives learn is that shopper surveys are horrible indicators of what shoppers will do in stores. Asked if they would make purchases at a breached retailer, they’ll routinely say no. But quarterly earnings betray the truth that being breached has just about zero influence on revenue. (Blame zero liability, but that’s a column for another day.)

The issue for today is self-checkout. Surveys show that shoppers love the idea. Retailer experience shows that shoppers don’t love self-checkout the reality nearly as much as they love self-checkout the concept. Reality messes things up, with fruits and vegetables that need weighing and age-restricted products and long lines and filled-to-the-brim shopping carts that were never supposed to be handled at self-checkout. Shoppers are quick to dismiss the value of an associate at a staffed checkout lane, ignoring the fact that their experience of scanning millions of SKUs makes them awfully good at it and impressively fast.

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